Your privacy matters to us. This policy explains exactly what data jitbuz collects, why we collect it, how we use it, and what rights you have over your personal information as a player on the jitbuz platform.
Six core commitments that define how jitbuz handles your personal data every single day.
All personal data stored on jitbuz servers is encrypted at rest using industry-standard AES-256 encryption. Your account details, transaction history, and personal information are never stored in plain text. Even in the unlikely event of a server breach, your data remains unreadable to unauthorised parties.
Jitbuz does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your jitbuz account, process payments, and comply with legal obligations. This is a firm commitment, not a policy subject to change based on business conditions.
Your bKash, Nagad, and Rocket credentials are never stored on jitbuz infrastructure. All payment transactions are processed directly through the respective payment provider's secure API. Jitbuz only receives confirmation of a successful transaction — your mobile banking PIN and account details never pass through jitbuz systems.
As a jitbuz player, you have the right to access, correct, and delete your personal data at any time. You can request a full export of all data jitbuz holds about you, ask us to correct inaccurate information, or request deletion of your account and associated data. Jitbuz responds to all data requests within 30 days.
Jitbuz uses cookies only for essential platform functions — keeping you logged in, remembering your preferences, and measuring basic site performance. We do not use third-party advertising cookies or tracking pixels. You can manage your cookie preferences at any time through your browser settings without affecting core platform functionality.
Jitbuz will only send you promotional communications if you have opted in to receive them. You can unsubscribe from marketing emails or SMS messages at any time through your account settings or by contacting jitbuz support. Opting out of marketing does not affect your ability to receive important account and transaction notifications.
A simple overview of the data lifecycle on the jitbuz platform — from collection to secure storage.
This Privacy Policy explains how jitbuz ("we", "us", "the platform") collects, uses, stores, and protects the personal data of individuals ("you", "the player") who register an account or use any service provided through jitbuz.net or the jitbuz mobile application.
Jitbuz is committed to handling your personal data responsibly and transparently. We collect only the data we genuinely need to operate the platform, process your transactions, and keep your account secure. We do not collect data for the sake of it, and we do not use your data in ways you would not reasonably expect.
By registering a jitbuz account, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the jitbuz Terms and Conditions, which govern your overall use of the platform.
Jitbuz collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party payment providers during transaction processing.
Information you provide directly:
Information collected automatically:
Information from payment providers:
Jitbuz uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which jitbuz processes your personal data are:
Jitbuz processes your personal data on the following legal bases, depending on the specific purpose of the processing:
Jitbuz does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
Jitbuz uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use three categories of cookies:
You can manage your cookie preferences through your browser settings at any time. Disabling preference or analytics cookies will not prevent you from using the core jitbuz platform. For detailed information about the specific cookies jitbuz uses, contact [email protected].
Jitbuz retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The specific retention periods we apply are:
When data is no longer required, jitbuz deletes or anonymises it securely. We do not retain personal data indefinitely or beyond the periods stated above unless required to do so by a specific legal obligation.
As a jitbuz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jitbuz support at [email protected]. We will respond to all data rights requests within 30 days.
| Your Right | What It Means |
|---|---|
| Right of Access | Request a copy of all personal data jitbuz holds about you, including account data, transaction history, and game activity logs. |
| Right to Rectification | Ask jitbuz to correct any inaccurate or incomplete personal data held in your account. |
| Right to Erasure | Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations. |
| Right to Restriction | Ask jitbuz to restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved. |
| Right to Portability | Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider. |
| Right to Object | Object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests. |
| Right to Withdraw Consent | Withdraw consent for marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing. |
Jitbuz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, jitbuz will notify you without undue delay and will take immediate steps to contain and remediate the breach. We will also notify relevant regulatory authorities as required by applicable law.
The jitbuz platform is strictly for adults aged 18 and over. Jitbuz does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register a jitbuz account or use the platform in any way.
If jitbuz discovers that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the data, and void any transactions made during the period of underage use. If you believe a minor has registered a jitbuz account, please contact us immediately at [email protected].
The jitbuz platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the jitbuz platform. Jitbuz is not responsible for the privacy practices of any third-party website or service, and we encourage you to read the privacy policy of any third-party site you visit.
The presence of a link to a third-party site on the jitbuz platform does not constitute an endorsement of that site's privacy practices or content.
Jitbuz may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify you by email or through a prominent notice on the jitbuz platform at least 7 days before the changes take effect.
The date at the top of this policy indicates when it was last updated. Your continued use of the jitbuz platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and contact jitbuz support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jitbuz handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
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