📋 Legal

Jitbuz Terms and Conditions

These terms govern your use of the jitbuz platform. Please read them carefully before registering or placing any bets. By creating a jitbuz account, you confirm that you have read, understood, and agreed to everything set out below.

Last updated: 1 January 2025

What You Need to Know at a Glance

These cards summarise the most important aspects of the jitbuz terms. The full terms below contain the complete and binding details.

Eligibility — 18+ Only

You must be at least 18 years old to register and use jitbuz. By creating an account, you confirm you meet this age requirement. Jitbuz reserves the right to request age verification documents at any time and to suspend accounts where eligibility cannot be confirmed.

One Account Per Player

Each player is permitted to hold one jitbuz account only. Duplicate accounts are not allowed and will result in the suspension of all associated accounts and the forfeiture of any balances held within them. If you have forgotten your login details, use the account recovery option.

Fair Bonus Terms

All bonuses and promotions on jitbuz come with clearly stated wagering requirements. Bonus funds must be wagered the specified number of times before they can be withdrawn. Jitbuz does not apply hidden conditions to bonuses — all requirements are published on the relevant promotion page before you opt in.

Withdrawal Rights

You have the right to withdraw your real-money balance at any time, subject to identity verification and any applicable wagering requirements on bonus funds. Jitbuz processes withdrawals to bKash, Nagad, and Rocket within 15 minutes on average and charges no withdrawal fees.

Account Security

You are responsible for keeping your jitbuz login credentials secure. Do not share your password with anyone. Jitbuz will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact jitbuz support immediately and change your password.

Responsible Gaming

Jitbuz is committed to responsible gaming. Deposit limits, session reminders, and self-exclusion tools are available to all players at any time. If gaming is causing you distress, please use these tools or contact our support team. Jitbuz takes every responsible gaming request seriously and acts on them promptly.

01 Introduction

Welcome to jitbuz. These Terms and Conditions ("Terms") govern the relationship between jitbuz ("we", "us", "the platform") and any individual ("you", "the player") who registers an account, accesses, or uses any service provided through the jitbuz website at jitbuz.net or through the jitbuz mobile application.

By registering a jitbuz account or by continuing to use the jitbuz platform after these Terms have been updated, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the jitbuz platform.

These Terms should be read alongside the jitbuz Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and jitbuz. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.

Important: These Terms constitute a legally binding agreement. If you are unsure about any part of them, please contact jitbuz support at [email protected] before registering or depositing.

02 Eligibility

To register and use a jitbuz account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or using a jitbuz account.
  • You must not be a current employee, contractor, or immediate family member of a jitbuz employee or contractor.

Jitbuz reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and the withholding of any pending withdrawals until verification is complete.

If jitbuz discovers that a player has registered or used the platform in breach of these eligibility requirements, jitbuz reserves the right to immediately close the account, void any bets placed, and withhold any winnings generated during the period of ineligible use.

03 Account Registration

Each player may hold only one jitbuz account. Opening multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. Jitbuz uses automated systems to detect duplicate accounts and will suspend all associated accounts upon detection.

When registering a jitbuz account, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account. Providing false or misleading information during registration is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your jitbuz login credentials. You must not share your username or password with any other person. Jitbuz will never ask for your password through any channel. Any activity that occurs on your jitbuz account while logged in is your responsibility, regardless of whether you authorised that activity.

If you believe your jitbuz account has been accessed without your authorisation, contact jitbuz support immediately at [email protected] and change your password as soon as possible.

04 Deposits and Payments

Jitbuz accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your jitbuz wallet instantly upon confirmation from the payment provider. The minimum deposit amount is ৳200. There is no maximum single deposit limit, though your payment provider may impose their own transaction limits.

All deposits must be made from a payment account that is registered in your own name. Jitbuz does not accept deposits from third-party accounts. If a deposit is received from a payment account that does not match the name on your jitbuz account, jitbuz reserves the right to reverse the deposit and suspend the account pending investigation.

  • Minimum deposit: ৳200 per transaction.
  • Deposits must originate from a payment account registered in your name.
  • Jitbuz does not charge any fees on deposits.
  • Deposit processing is instant upon payment provider confirmation.
  • Jitbuz is not responsible for delays caused by your payment provider.
All payment transactions on jitbuz are processed through encrypted connections. Your mobile banking credentials are never stored on jitbuz servers.

05 Withdrawals

You may request a withdrawal of your real-money balance at any time through the jitbuz withdrawal page. Withdrawals are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit. Jitbuz does not process withdrawals to third-party accounts under any circumstances.

Jitbuz processes withdrawal requests within 15 minutes on average. In some cases, particularly for first-time withdrawals or large amounts, jitbuz may require additional identity verification before processing. This is a standard security measure and is not a reason for concern. Jitbuz will contact you via your registered email or phone number if additional verification is required.

  • Minimum withdrawal: ৳500 per transaction.
  • Withdrawals are processed to your registered payment account only.
  • Jitbuz charges no fees on withdrawals.
  • Average processing time: under 15 minutes.
  • Bonus funds are subject to wagering requirements before withdrawal.
  • Jitbuz may request KYC documents before processing large withdrawals.

06 Bonuses and Promotions

Jitbuz offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the relevant promotion page at the time the bonus is claimed. These Terms provide the general framework for all jitbuz bonuses; the promotion-specific terms take precedence where they differ.

Bonus funds are credited to a separate bonus wallet and must be wagered the specified number of times before they can be converted to real-money funds and withdrawn. The wagering requirement, eligible games, and time limit for each bonus are stated clearly on the promotion page. Jitbuz does not apply hidden wagering conditions after a bonus has been claimed.

  • Each bonus may only be claimed once per player, per household, and per device.
  • Bonuses cannot be transferred between accounts or combined with other offers unless explicitly stated.
  • Jitbuz reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to abuse bonus offers — including through the use of multiple accounts — will result in account suspension and forfeiture of all bonus funds.
  • Jitbuz reserves the right to reclaim bonus funds if it determines that a player has exploited a bonus in bad faith.
Always read the promotion-specific terms before claiming any jitbuz bonus. If you have questions about a bonus offer, contact jitbuz support before opting in.

07 Game Rules and Fair Play

All games available on jitbuz use certified random number generators (RNGs) to determine outcomes. Game results are not influenced by bet size, account history, time of day, or any other external factor. Return-to-player (RTP) percentages are published for all games on the jitbuz platform.

Each game on jitbuz has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Jitbuz is not responsible for losses incurred as a result of a player's misunderstanding of game rules.

In the event of a technical malfunction during a game round, jitbuz reserves the right to void the affected round and return the bet amount to the player's wallet. Jitbuz will not honour payouts generated as a result of a software error or technical fault. If you experience a technical issue during gameplay, contact jitbuz support immediately with the game name, time, and a description of the issue.

08 Prohibited Conduct

The following activities are strictly prohibited on the jitbuz platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Registering more than one jitbuz account.
  • Providing false or misleading information during registration or verification.
  • Using software, bots, scripts, or any automated tools to interact with the jitbuz platform.
  • Exploiting software bugs, errors, or vulnerabilities for financial gain.
  • Colluding with other players to gain an unfair advantage in any game.
  • Using the jitbuz platform for any money laundering or fraudulent activity.
  • Depositing funds obtained through illegal means.
  • Attempting to reverse, charge back, or dispute legitimate transactions.
  • Harassing, threatening, or abusing jitbuz staff or other players.
  • Accessing the jitbuz platform from a jurisdiction where online gaming is prohibited.
Jitbuz monitors all account activity for signs of prohibited conduct. Accounts found to be in breach of this section will be closed without notice and all funds may be forfeited.

09 Account Suspension and Closure

Jitbuz reserves the right to suspend or close any account at any time, with or without prior notice, if it has reasonable grounds to believe that the account is being used in breach of these Terms, or if required to do so for legal, regulatory, or security reasons.

If your account is suspended, jitbuz will contact you at your registered email address to explain the reason for the suspension and the steps required to resolve it, where applicable. During a suspension, you will not be able to log in, deposit, withdraw, or place bets on jitbuz.

You may also request the closure of your own jitbuz account at any time by contacting jitbuz support. Upon account closure, any real-money balance remaining in your wallet will be returned to your registered payment account, subject to identity verification. Bonus funds are forfeited upon account closure.

10 Responsible Gaming

Jitbuz is committed to promoting responsible gaming across its entire player base. We provide a range of tools to help players manage their gaming activity, all of which are available from the account settings page without any waiting period or approval process.

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your jitbuz wallet.
  • Session Time Reminders: Receive alerts when you have been playing for a set period of time.
  • Auto-Spin Loss Limits: Automatically stop auto-spin features when your balance drops below a threshold you define.
  • Self-Exclusion: Temporarily or permanently restrict access to your jitbuz account.

If you believe your gaming is becoming a problem, jitbuz strongly encourages you to use these tools and to contact our support team. We take every responsible gaming request seriously and will act on it promptly. For more information, visit the jitbuz Responsible Gaming page.

Gaming should always be enjoyable. If it stops being fun, it's time to take a break. Jitbuz support is available 24/7 to help.

11 Intellectual Property

All content on the jitbuz platform — including but not limited to the jitbuz logo, website design, game interfaces, text, graphics, and software — is the intellectual property of jitbuz or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any jitbuz content without prior written permission.

The jitbuz name and logo are registered trademarks. Unauthorised use of the jitbuz brand in any context — including on social media, third-party websites, or in promotional materials — is strictly prohibited and may result in legal action.

12 Limitation of Liability

To the fullest extent permitted by applicable law, jitbuz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the jitbuz platform, including but not limited to loss of winnings, loss of data, or interruption of service.

Jitbuz does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. Jitbuz will make reasonable efforts to maintain platform availability and to resolve technical issues promptly, but cannot be held liable for losses arising from downtime or technical faults beyond its reasonable control.

Jitbuz's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Privacy and Data

Jitbuz collects and processes personal data in accordance with its Privacy Policy, which is available at jitbuz.net/privacy-policy. By registering a jitbuz account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Jitbuz will never sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely and in accordance with applicable data protection standards.

14 Amendments to These Terms

Jitbuz reserves the right to amend these Terms at any time. When material changes are made, jitbuz will notify registered players via email or through a notice displayed on the platform. The updated Terms will take effect 7 days after notification, unless the change is required immediately for legal or security reasons.

Your continued use of the jitbuz platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the amended Terms, you must stop using the platform and contact jitbuz support to close your account.

15 Contact Us

If you have any questions about these Terms, or if you need assistance with your jitbuz account, please contact the jitbuz support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available from the jitbuz platform after login
  • Response Time: Within 1 hour for most enquiries
The jitbuz support team is here to help. Whether it's a question about these Terms, a payment issue, or a responsible gaming concern — reach out and we'll sort it out.
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